Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization

Web Site CiNii Available at 6 libraries

Bibliographic Information

Title
"Managing to keep the customer : how to achieve and maintain superior customer service throughout the organization"
Statement of Responsibility
Robert L. Desatnick
Publisher
  • Jossey-Bass
  • 1st ed
Publication Year
  • 1987
Book size
24 cm

Search this Book/Journal

Notes

Bibliography: p. 155-158

Includes index

Related Books

See more

Details 詳細情報について

Back to top