Customer loyalty : how to earn it, how to keep it

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Bibliographic Information

Title
"Customer loyalty : how to earn it, how to keep it"
Statement of Responsibility
Jill Griffin
Publisher
  • Jossey-Bass
Publication Year
  • 1997, c1995
Book size
24 cm
Series Name / No
  • : pbk

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Notes

Includes bibliographical references (p. 229-235) and indexes

Originally published: Lexington Books , 1995

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