Service management

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Bibliographic Information

Title
"Service management"
Statement of Responsibility
volume editor, Bo Edvardsson ; contributors, Göran Svensson, Chris Voss, Jochen Wirtz
Publisher
  • Sage
Publication Year
  • 2013
Book size
25 cm

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Notes

Set ISBN for "Christian Grönroos" (set of 8 v.): 9788132110026

Includes bibliographical references

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