Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance

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Bibliographic Information

Title
"Managing service productivity : using frontier efficiency methodologies and multicriteria decision making for improving service performance"
Statement of Responsibility
Ali Emrouznejad, Emilyn Cabanda, editors
Publisher
  • Springer
Publication Year
  • c2014
Book size
25 cm

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Notes

Includes bibliographical references

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