Customer relationship management in the financial industry : organizational processes and technology innovation

Details 詳細情報について

• CRID

  1130282271301420032

• NII Book ID

  BB13769046

• ISBN

  9783642355530

• LCCN

  2013934527

• Web Site

  https://lccn.loc.gov/2013934527

• Text Lang

  en

• Country Code

  gw

• Title Language Code

  en

• Place of Publication

  • Heidelberg

• Classification

  • DC23: 332.10688

• Subject

  • LCSH: Financial institutions -- Customer services -- Data processing -- Case studies
  • LCSH: Customer relations -- Management -- Data processing -- Case studies

• Data Source

  • CiNii Books