Services marketing
CiNii
Available at 3 libraries
Bibliographic Information
- Title
- "Services marketing"
- Statement of Responsibility
- Valarie A. Zeithaml, Mary Jo Bitner
- Publisher
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- McGraw-Hill
- Publication Year
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- 1996
- Book size
- 24 cm
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Notes
Includes index
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Details 詳細情報について
-
- CRID
- 1130282271898635392
-
- NII Book ID
- BA45943102
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- ISBN
- 0071148817
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- Text Lang
- en
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- Country Code
- us
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- Title Language Code
- en
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- Place of Publication
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- New York ; Tokyo
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- Subject
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- LCSH: Service industries -- Marketing
- LCSH: Customer services
- LCSH: Marketing
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- Data Source
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- CiNii Books