Relationship marketing : bringing quality, customer service and marketing together

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Bibliographic Information

Title
"Relationship marketing : bringing quality, customer service and marketing together"
Statement of Responsibility
Martin Christopher, Adrian Payne and David Ballantyne
Publisher
  • Butterworth-Heinemann
Publication Year
  • 1993, c1991
Book size
24 cm
Series Name / No
  • : pbk

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Notes

"Published in association with the Chartered Institute of Marketing"--t.p.

"First published as a paperback edition 1993"--t.p. verso

Includes bibliographical references and index

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