Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines

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Bibliographic Information

Title
"Flying high in a competitive industry : cost-effective service excellence at Singapore Airlines"
Statement of Responsibility
Loizos Heracleous, Jochen Wirtz, Nitin Pangarkar
Publisher
  • Mc Graw Hill
Publication Year
  • c2006
Book size
24 cm

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Notes

Includes bibliographical references and index

Details 詳細情報について

  • CRID
    1130282272920935168
  • NII Book ID
    BB21871128
  • ISBN
    0071249648
  • LCCN
    2006325498
  • Web Site
    https://lccn.loc.gov/2006325498
  • Text Lang
    en
  • Country Code
    si
  • Title Language Code
    en
  • Place of Publication
    • Singapore
  • Classification
  • Data Source
    • CiNii Books
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