[Updated on Apr. 18] Integration of CiNii Articles into CiNii Research

Attractive Quality and Must-Be Quality

Bibliographic Information

Other Title
  • 魅力的品質と当り前品質

Abstract

Through the study on quality theory in the literatures of philosophy, quality control, the study of merchandise and so on, we made clear that there are two aspects of quality such as subjective and objective ones and that it is necessary to investigate the correspondence of these two aspects. Then, for this purpose, we propose that two dimensional recognition should replace one-dimensional one which has been so far prevailing, and that this recognition of the correspondence is utilized for categorizing quality elements of a product into attractive, nust-be, one-dimensional quality ones and so on.Then the practical validity of this theory is examined through the questionnaire survey about the TV set and the table clock to consumers and it is investigated how each quality element of these items is evaluated under the theory. Moreover, an example of new clock planning with applying this theory is discussed in order to show the practical effetiveness of this theory.

Journal

Citations (27)*help

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Details

  • CRID
    1390001204501872256
  • NII Article ID
    110003158895
  • DOI
    10.20684/quality.14.2_147
  • ISSN
    24321044
    03868230
  • Text Lang
    ja
  • Data Source
    • JaLC
    • CiNii Articles
    • Crossref
  • Abstract License Flag
    Disallowed

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