Evaluation method in the enterprise search introduction(<Special feature>Knowledge management with practical use of the web)

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  • エンタープライズサーチ導入における評価方法(<特集>ナレッジマネジメントにおけるWeb活用)
  • エンタープライズサーチ導入における評価方法
  • エンタープライズサーチ ドウニュウ ニ オケル ヒョウカ ホウホウ

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In late years, with progress of the computerization in the industries, many companies have introduced the search system called enterprise search. When introducing a enterprise search system, evaluations from various points of view play important roles. In big company in particular, a large quantity of documents are kept, and appropriate evaluation technique is demanded because the influences to search precision and a search response has a big impact. Furthermore, the evaluation by the corporate strategy such as the investment efficiency is necessary, too. More and more employees demand a search tool and rely on a search, more examination of the investment efficiency in the search becomes important. This paper reports the case of introduction of enterprise search at the Kansai Electric Power.

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