Desirable Behavior of Head Nurses Through Their Perception

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  • 看護師長としての望ましい行動 : 看護師長の知覚を通して

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The purpose of this study was to clarify head nurses' desirable behavior, which head nurses desire to emulate, and to discuss the characteristics of desirable behavior. Questionnaires were mailed to 1,221 head nurses in 132 participating hospitals out of 347, which were chosen at random from across the country. The questionnaires consisted of open-ended questions about desirable behavior of head nurses and multiple-choice questions about their attributes. Out of 615 (50.4%) responses returned, 335 valid responses were evaluated by the qualitative analysis in nursing education based on Berelson's content analysis method. As a result, twenty-five kinds of desirable behavior for head nurses became clear, e. g., a) managing time well to allow for active listening and talking to others, b) teaching appropriate content with a suitable attitude and method, based on knowing the individuals' conditions, c) giving one's opinion with conviction without hesitation due to another's occupation, position, and experience. The agreement rates calculated by the formula of Scott, W. A. were over 70 %, therefore the reliability of these 25 categories was confirmed. Considering these behaviors based on the literature, ten characteristics were found. An Education Needs Assessment Tool for Head Nurses based on this study's finding should be developed in the future.

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