How to grasp a customer's present condition exactly and connect with value creation
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- Yajima Ayako
- FUJITSU LIMITED
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- Arame Maki
- Aoyama Gakuin University Human Innovation Research Center
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- Tamaki Kinya
- Aoyama Gakuin University Human Innovation Research Center
Bibliographic Information
- Other Title
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- 顧客の現状を的確に把握するインタビュー手法
Abstract
Now it is attached to the business which drafts the plan for a “service aiming at the improvement in QoL platform”. Although we have planned the service which an end user uses, it always stops at the plan of product-out.Changing our sense of values and environment, it becomes a subject how the company puts an end user into a new business. This research verifies the process of tying the thought obtained through a citizen's own discussion to value and business.
Journal
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- PROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD
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PROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD 61 (0), 163-, 2014
Japanese Society for the Science of Design
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Details 詳細情報について
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- CRID
- 1390282680586976512
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- NII Article ID
- 130005471171
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- Data Source
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- JaLC
- CiNii Articles
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- Abstract License Flag
- Disallowed