サービスエクセレンスと生産革新の最前線　Part.4

DOI

書誌事項

タイトル別名
  • Recent Trends in Service Excellence and Production Innovation

説明

Through the series of meetings for knowledge sharing, the “ Service Excellence Division ” and the “ Production Innovation Division ” of JSQC have been jointly working on identifying the items to be addressed for better contribution to the customer value creation. In this special issue, we briefly summarize our recent activities in the Divisions in order to encourage the JSQC members to join our activities.<BR>　We focus are as follows.<BR> - Continuation and acceleration of “ Plan - Do - Check - Act cycle ”.<BR>- Continuation of customer relation and customer journey.<BR>- Use cases of “ Pattern Language”.

収録刊行物

  • 品質

    品質 53 (4), 197-206, 2023-10-15

    一般社団法人 日本品質管理学会

詳細情報 詳細情報について

  • CRID
    1390299140870450176
  • DOI
    10.20684/quality.53.4_197
  • ISSN
    24321044
    03868230
  • 本文言語コード
    ja
  • データソース種別
    • JaLC
  • 抄録ライセンスフラグ
    使用不可

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