Nurses' perception regarding patient safety climate and quality of health care in general hospitals in Japan

機関リポジトリ NDLデジタルコレクション

書誌事項

タイトル
Nurses' perception regarding patient safety climate and quality of health care in general hospitals in Japan
タイトル別名
  • 日本の総合病院における医療安全風土と医療サービスの質に関する看護師の認識
  • Nurses' perception of patient safety climate
著者
中野, 葉子
著者別名
  • ナカノ, ヨウコ
  • Nakano, Youko
著者
谷岡, 哲也
著者
ヨコタニ, トモヤ
著者別名
  • Yokotani, Tomoya
著者
飯藤, 大和
著者
ミヤガワ, ミサオ
著者別名
  • Miyagawa, Misao
著者
安原, 由子
著者
Betriana, Feni
著者
ロクシン, ロザーノ
学位授与大学
徳島大学
取得学位
博士（保健学）
学位授与番号
甲保第46号
学位授与年月日
2020-11-21

説明

Aim: To clarify perceptions of nurses towards patient safety climate and quality of health care in Japan. Background: Nurses' perceptions of patient safety climate and quality of healthcare services are not well-known. Method: The survey was conducted at general hospitals with 200 beds or more using the Patient Safety Climate Scale and the Modified multiple-item scale for consumer perceptions of healthcare service quality. Results: Significant positive correlations were found among nurses’ perception towards patient safety and healthcare service quality. The experience of nurses as members of the committee on patient safety and their employment position did not show any significant difference in the perception towards patient safety and healthcare services quality. Perceptions of healthcare service quality were lower among those with 6 -10 year experience than with over 21 years. Conclusion: In the perception of nurses and nurse managers’ continuous improvement perceptions towards patient safety were related to reliability, assurance, responsiveness, and empathy in healthcare service quality. Implications for Nursing Management: Generalist nurses with 21 years or more experiences in multiple departments showed high perception towards healthcare service quality. Experienced nurses’ perceptions of activities to improve patient safety and quality of healthcare services are important.

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